GIFT BOX delivery information
General delivery information - gift package
- Delivery is only possible on working days, between 8:00 am. and 8:00 pm.
- If the requested delivery day is public holiday, the delivery attempt will be made on the previous or following business day.
- The selected delivery date may vary by 1-2 days in some rare cases.
- Delivery partners will consult with the recipient regarding the time of delivery (the selected preferred time is not authoritative in this case). If you require a specific date or time, please contact customer service.
- The price includes the packaging, wrapping and the gift card.
- The fantasy name of the gift box is not indicated on the package.
- Gift boxes (intl.delivery) can only be ordered on their own and cannot be sent together with other products.
- In case of stock shortage, the missing product will be substituted with a product of the same quality.
- By placing the order, customer accepts and confirms that the addressee and/or recipient of the gift containing alcohol is over 18 years of age. The customer accepts that if there is no person over the age of 18 the gift box containing alcoholic beverage, will not be handed over. In case of doubt, the person to be delivered may request proof of age of the addressee and/or recipient. Gift boxes containing alcoholic beverages cannot be handed over to persons under 18 years of age. In such cases, re-shipment is only possible after additional shipping costs have been paid.
- When receiving the gift, the addressee/recipient certifies that he/she has received the package undamaged and complete.
- In the event of a quality or quantity complaint, please contact customer service.
- If personal delivery/hand-over is not possible at the specified address, but delivery is ensured with the involvement of a third party (e.g.: family member, neighbor, receptionist, co-worker, etc.), then it can be handed over and the order is considered fulfilled.
- Acceptance of the ordered product/products is refused, so the order shall be considered fulfilled and the customer shall take care of its receipt.
- Until 15:00 on the day of delivery, neither the recipient nor the customer can be reached based on the contact details provided, so the parties providing the service are not responsible for any deterioration in quality or non-compliance with deadlines due to failed delivery.